ordered on Jul 27, came today to Chch NZ on Aug 12 so pretty fast shipping. I didn't really talk to the seller so no comment on that. regarding the hoodie, there were lots of loose threads around the buttons but at least they were sewn properly so I just cut off the extra threads. but there a corner on left arm sleeve that looks so half-done that I was disappointed. the color also isn't pink but a peachy pink. Different from the pic, it almost looks bright orangey. And the hoodie is very thin, would only feel nice to wear during summer.